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Archive for category: The Team

100% of patients ‘Likely’ to recommend us!

Our latest patient satisfaction survey has been completed and we are delighted to announce that in answer to the question “how likely are you to recommend the practice to your family and friends” 90% said “Extremely Likely” and a further […]

Sleepless in Seattle…but worth it!

Last week our two Principal dentists, Helen Elliott & Pauline McCarthy, travelled 4,581 miles (as the crow flies)to attend a week-long training course at the World renowned Kois Center, in Seattle. This curriculum of the course is built upon Dr. […]

How do we measure if your oral hygiene is improving?

As you are hopefully aware we are passionate in ensuring that our patients’ oral health is as it should be. We regularly suggest techniques to improve or maintain good oral health whilst recommending that you seem our skilled hygiene team. […]

Operation Christmas Child Shoe Box Appeal 2014

At the suggestion of our hygienist Claire, the Team at Elliott McCarthy Dental Care are actively supporting the Operation Christmas Child Shoe Box Appeal. The appeal, which is organised by the Samaritans Purse charity, asks people to fill a shoe […]

I think dental implants maybe for me…what do I do next?

So you have missing teeth or loose fitting dentures and you have heard that dental implants maybe the solution. You want to know more but what do you do next? To recap a dental implant is a titanium metal screw […]

July patient survey results

On a bi-monthly basis we conduct a survey of our patients after they have been into the dental suites. The results of the survey conducted on Wednesday 30th July are now in and again we are pleased to announce that […]

Hartlepool Dental Practice turns pink to raise funds for worldwide charity

Elliott McCarthy Dental Care turned pink for a week to help raise funds for a worldwide dental charity. Not only did team members don pink t-shirts to mark ‘Smile in Pink’ for the Bridge2Aid dental charity, but all week the Practice […]

Patient Satisfaction Survey – New record results!

We conducted one of our regular patient satisfaction survey’s yesterday where we ask patients to rate us after they have completed their appointment. We are delighted to announce that ‘Net Promoter Score’ reached a record high of 9.94. This score […]

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